For nearly six decades, Industrial Sales & Mfg., Inc. (ISM) has stood as a cornerstone of Erie County’s manufacturing industry. Founded in 1967 by James Rutkowski Sr., ISM’s journey began in a humble family garage with nothing more than a Fosdick drill press and a relentless drive to succeed. Today, the company is a premier contract manufacturer, employing over 150 Pennsylvanians and producing over 25,000 distinct parts for 800+ companies worldwide.
From Garage Startup to Industry Icon
Rutkowski reflects on the early struggles, including moments where he had just 15 cents to his name and had to wait until payday to buy groceries. Yet, through hard work, family support, and unwavering determination, ISM grew into a powerhouse. The business evolved from hand-drawn blueprints and manual calculations to embracing automation, digital transformation, and cutting-edge technology.
ISM’s success is rooted in its commitment to quality, innovation, and its people. Despite economic downturns, offshore competition, and material shortages, the company has maintained its promise to be “Better, Faster, and Smarter Than Anyone Else.”
The Role of Family and Business Longevity
Rutkowski attributes much of ISM’s growth to his children—Jimmy, Charlie, and Ann—who now help lead the business. Together, they have upheld the company’s core values and work ethic, ensuring ISM remains a leader in manufacturing.
Adapting to Industry Changes
Over the years, ISM has kept pace with technological advancements, shifting from:
✅ Hand-drawn designs → Automated 3D modeling
✅ Fax machines → Digital communication & cloud-based solutions
✅ Manual machining → Advanced robotics & AI-driven manufacturing
This transformation has increased efficiency, reduced production time, and enabled ISM to stay competitive in an evolving market.
The Manufacturer & Business Association’s Impact
ISM’s success is also tied to its long-standing relationship with the Manufacturer & Business Association (MBA). The MBA has been instrumental in providing:
- Workforce training
- HR consulting & compliance guidance
- Leadership development & networking opportunities
These resources have helped ISM navigate industry changes, regulatory updates, and workforce development needs.
Memorable Moments with Industry Leaders
Rutkowski fondly recalls MBA events, including encounters with Colin Powell, Peter Fonda, President George H.W. Bush, Newt Gingrich, and Benjamin Netanyahu. These experiences highlight ISM’s deep industry connections and recognition on a national scale.
Looking Ahead: The Future of ISM
With a focus on automation, workforce empowerment, and innovation, ISM is poised for continued success. The company is investing in advanced manufacturing solutions to enhance productivity and ensure future generations continue to drive the business forward.
💡 Learn more about ISM’s journey and innovations at ismerie.com.