Industrial Sales and Manufacturing, Inc. (“ISM,” “we,” “our,” or “us”) Website: https://ismerie.com Effective Date: July 30, 2026 Last Updated: July 30, 2026
ISM respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website. This Privacy Policy explains what information we collect, how we use it, the cookies and third-party technologies our website uses, and the choices you have.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Information you provide directly. When you fill out a contact form, request a quote, apply for a career, subscribe, or otherwise contact us, we may collect your name, email address, phone number, company name, and any other information you choose to include in your message.
Information collected automatically. When you visit our website, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, device and operating system information, referring website, the pages you view, and the dates, times, and duration of your visits.
Information collected through embedded third-party content. Our website embeds videos and loads fonts from third-party providers. When those elements load, your browser connects directly to those providers, which may receive your IP address and set their own cookies. See Sections 3 and 4.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service, quotes, and support;
- Operate, maintain, and improve our website and its functionality;
- Understand how visitors use our site so we can improve content and performance;
- Maintain the security of our website and help prevent fraud; and
- Comply with our legal and regulatory obligations.
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device that help websites function and remember preferences. Our website uses cookies and similar technologies for the purposes described below.
When you first visit our site, a consent banner (powered by CookieYes) allows you to accept or decline non-essential cookies. You can reopen the banner at any time to change your choices using the cookie/consent link or icon on the site, and you can also block or delete cookies through your browser settings.
The main categories of cookies and technologies used on our site include:
| Cookie / Technology | Provider | Purpose | Type |
|---|---|---|---|
| Consent preference cookie | CookieYes | Stores your cookie consent choices | Necessary |
| Session / functionality cookies | ISM (ismerie.com) | Core site functionality and security | Necessary |
| Website usage tracking | OptimizePress (site platform) | Measures page views and on-site activity to improve our pages | Analytics / functional |
| YouTube cookies | Google / YouTube | Set when a YouTube video loads or is played (embedded videos) | Third-party / marketing |
| Vimeo cookies | Vimeo | Set when a Vimeo video loads or is played (embedded video) | Third-party / functional |
| Google Fonts | Loads website fonts; your IP is sent to Google when fonts load | Third-party / functional |
The specific cookies present may change over time as we update the website. For a current, detailed list, please use the consent banner’s cookie settings.
4. Embedded Third-Party Content
Our website includes content that is hosted and delivered by third parties. When a page containing this content loads, your browser communicates directly with these providers, and they may collect data about you (including your IP address) and set cookies, in accordance with their own privacy policies. ISM does not control these third parties’ data practices.
Third-party content currently used on our site includes:
- YouTube (Google LLC) – embedded videos. Google’s Privacy Policy: https://policies.google.com/privacy
- Vimeo, Inc. – embedded video. Vimeo’s Privacy Policy: https://vimeo.com/privacy
- Google Fonts (Google LLC) – website fonts loaded from Google’s servers. Google’s Privacy Policy: https://policies.google.com/privacy
We encourage you to review the privacy policies of these providers to understand how they handle your information.
5. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Service providers who help us operate our website, hosting, communications, and business (bound by confidentiality obligations);
- Third-party content providers as described in Sections 3 and 4, when their embedded content loads on our pages; and
- Legal and regulatory authorities when required to comply with applicable law, enforce our terms, or protect our rights, safety, or property.
6. Your Privacy Choices
You can:
- Manage cookie consent at any time through the consent banner/settings on our website;
- Control cookies through your browser settings, including blocking or deleting them (note that disabling some cookies may affect site functionality);
- Opt out of embedded content tracking by declining non-essential cookies in the consent banner before interacting with embedded videos; and
- Contact us using the details in Section 11 to request access to, correction of, or deletion of your personal information, where applicable.
7. Your Rights Under U.S. State Privacy Laws (Including California)
Depending on where you live, you may have additional rights under state privacy laws such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA). These may include the right to:
- Know and access the categories and specific pieces of personal information we have collected about you;
- Request correction of inaccurate personal information;
- Request deletion of your personal information;
- Opt out of the “sale” or “sharing” of personal information and the use of personal information for targeted advertising; and
- Not be discriminated against for exercising your privacy rights.
Do Not Sell or Share My Personal Information. ISM does not sell your personal information for money. Certain third-party technologies on our website (such as embedded video and analytics cookies) may be considered a “sale” or “sharing” under some state laws. You can opt out of these by declining non-essential cookies in our consent banner. To submit any other privacy request, contact us using the information in Section 11. We will not discriminate against you for exercising your rights, and we will verify your identity before fulfilling a request as required by law.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to provide our services, and to comply with our legal, accounting, or regulatory obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
9. Data Security
We implement reasonable technical, administrative, and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website is intended for a general, business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Industrial Sales and Manufacturing, Inc. (ISM) 2609 W. 12th St. Erie, PA 16505 Phone: 814-833-9876 Website: https://ismerie.com
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Last Updated” date above and post the updated Policy on this page. We encourage you to review this Policy periodically.
Note for ISM: This policy has been drafted to accurately reflect the technologies currently running on ismerie.com (YouTube and Vimeo embeds, Google Fonts, OptimizePress, and the CookieYes consent tool). It is a strong, standards-aligned template but is not a substitute for legal advice — given the pending CIPA notice, ISM’s attorney should review this language before publishing, particularly Sections 3, 4, and 7.