Industrial Sales and Manufacturing, Inc. (“ISM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide through our website, https://ismerie.com.

This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Any information submitted through contact forms or inquiries

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support
  • Provide quotes, product information, or services you request
  • Improve our website and user experience
  • Communicate updates, if you have opted in
  • Maintain website security and prevent fraud

3. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve site functionality
  • Remember user preferences
  • Analyze website traffic and performance

You can disable cookies through your browser settings at any time.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data with:

  • Trusted service providers who help operate our website
  • Legal authorities if required to comply with applicable laws

5. Third-Party Content

Our website may include embedded content (such as videos or external links). These third-party websites may collect data about you independently. ISM is not responsible for their privacy practices.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Comply with legal or regulatory requirements

7. Your Rights

You may:

  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your data (where applicable)

To make a request, contact us using the information below.

8. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

9. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Industrial Sales and Manufacturing, Inc. (ISM)
2609 W 12th St.
Erie, PA 16505
Phone: 814-833-9876 ()

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By using this website, you agree to the terms of this Privacy Policy.