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Deciding on a full-service manufacturing partner you can trust to manufacture critical components for your product can be a difficult decision. We understand how important that decision is. For your convenience we have collected some of the more common questions we have been asked about ISM over the years. If you do not find the answer to your question, please do not hesitate to send us your question using the form below OR, better yet just call us directly at (814-833-9876)and let’s start a conversation. We are very interested in earning your trust and anxious to answer any question you may have regarding how ISM will ensure your project is on-time, on- budget and on-spec.

How does ISM get a job started? +

ISM begins a job by listening to you tell us the specific details. Next, we review the prints or designs you’ve created and we provide time and cost estimates. ISM prefers to receive the job estimates, details and prints electronically to reduce cycle time required to manufacture parts.

How precise is your machining equipment? +

ISM’s computerized numerical milling equipment is capable of holding tolerances of .0008 inches and repeatability to .0004 inches. The quality control system used for inspecting the parts and equipment we create is based on 10CFR21.

What about obtaining the materials needed to build the part or device I need? +

ISM keeps a large selection of materials in stock including metal/plastic. We also have accounts with many vendors and we often get good rates because of our buying volume.

Who handles transportation and assembly of parts? +

The staff at ISM will transport and assemble the finished product on site at your location. Per your request, we can pick up and deliver parts or pieces of equipment for repair or modification.

What kinds of materials can you weld? +

ISM is experienced with all types of materials including:

  • CF and HF steel
  • Alloy steel
  • Stainless steel
  • Aluminum
  • Brass
  • Copper
  • Titanium
  • Finished-cast products
What about Small Orders? +

ISM’s computerized numerical milling equipment is capable of holding tolerances of .0008 inches and repeatability to .0004 inches. The quality control system used for inspecting the parts and equipment we create is based on 10CFR21.

  • ISM appreciates your order regardless of size
  • ISM specializes in custom orders and prototypes including quality short & long run projects
  • Emergency work
  • We also have the ability to move from prototype to production quickly
To what do you attribute your longevity? +

ISM begins a job by listening to you tell us the specific details. Next, we review the prints or designs you’ve created and we provide time and cost estimates. ISM prefers to receive the job estimates, details and prints electronically to reduce cycle time required to manufacture parts.

There are four Business Principles dating back to Jim Rutkowski Sr., which we adhere to:

  • Treat your customers with the utmost respect, and recognize their value to the company everyday.
  • Constantly strive to diversify your customer portfolio. Never let a single customer constitute more than 20% of your revenue stream.
  • Reinvest on a consistent basis in your plant, property and equipment, so that you can bring the most cost effective and efficient service portfolio to your customers.
  • Invest in your employees. Build a creative work environment which encourages skills enhancement, training, and learning for life.
What are some of the other industries you serve? +

ISM’s computerized numerical milling equipment is capable of holding tolerances of .0008 inches and repeatability to .0004 inches. The quality control system used for inspecting the parts and equipment we create is based on 10CFR21.

We provide a very comprehensive services and facilities portfolio to industries such as:

  • Aerospace
  • Capital Equipment Manufacturers
  • Water Jet Systems Design and Manufacture
  • Technology and Production of products used in Laser Research
  • Marine Products and Services
  • University Research
  • Health Care
  • Golf & Turf

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